"I would urge folks to at least look at what parts of their business could benefit from some form of automation." - Pablo Palafox

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In this episode, Parthesh Shastri speaks with Pablo Palafox, Co-founder and CEO of Happy Robot, about how AI agents are transforming industrial operations — from automated supplier coordination to self-correcting autonomous workflows. Pablo shares his journey from computer vision research to building voice-first AI platforms and explains why industrial leaders need to start deploying AI now as adoption cycles shorten and ROI becomes clear.

• Pablo shares how his background in robotics and AI research (inspired by his brother) led him to focus on deep learning.

• The team pivoted after Y Combinator, uncovering communication pain points in freight through Javi’s CFO experience.

• Happy Robot stood out by prioritizing voice-first AI agents and later expanded to multi-channel capabilities.

• Enterprise sales cycles have accelerated as industrials see AI’s value, with customers realizing 100x+ ROI in areas like payment collections.

• AI agents are shifting from structured workflows to autonomous, self-correcting systems — and industrials need to act now to stay ahead.