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Engineered Equipment Company - Transforming Customer Experience

Our team was able to condense the request for quote (RFQ) response time from 2 - 4 weeks to 1 day with our digital configurator
our impact

2 - 4 weeks to 1 day

responsed time reduced

The story

Our client, with ~$2.5B sales, is a global leader in welding and cutting equipment and fabrication technology. They were experiencing slow response times for customer quotes. Our team built an LLM based product configurator to significantly reduce RFQ turnaround time.

Our Approach
the result
Related Tags
Digital

*We take confidentiality seriously. While we've changed or altered client names, the results are real. Some case study results may be from team members at previous roles.

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